A member of the Nexus family treatment programs, Nexus-Onarga Family Healing is located approximately 90 miles south of Chicago and only a few miles off of I-57 on a historic site in Onarga, IL. Nexus Onarga provides boys ages 10 to 20 years old a structured, homelike environment where they can safely address their unhealthy sexual behaviors and their emotional and behavioral issues.

At Nexus, we believe in changing the course of a child’s life by stabilizing families and strengthening mental health through trauma-informed care. We are a large nonprofit within the human services, mental health, and behavioral health sectors. Nexus is a growing, innovative organization focused on transforming our level of impact through a heightened focus on family expertise, healing complex trauma, and supporting high-stress youth and families.

Position Summary:

The Milieu Supervisor is responsible to provide trauma-informed milieu leadership and mentorship in the treatment guidance plans through effective communication, organization, and planning of the daily operations of the program and assigned unit.

Required Education and Licensure:

• High School diploma or equivalent. 
• Minimum of two (2) years of college credits earned. 
• Minimum of one (2) year of working in a residential setting
• Minimum of (1) year supervisory experience required
• Valid driver’s license required. Must meet state regulating agency and company driving requirements.

Nice to Have:

• Associate or bachelor’s degree in social work, psychology, or a clinically related field.
• Minimum of one (1) year of experience working with clients and families.

Work Schedule & Salary:

• Schedule: 
  • Full Time, 40 Hours a week; salaried position 
  • Sunday-Thursday or Tuesday-Saturday
  • Hours vary based on the scheduling needs of the program
  • On call hours required 
• Salary: Starting at $53,000 annually

Primary responsibilities:

Strengths Based Trauma Informed Treatment Program

• Prepares assigned staff work schedules in a timely and proactive manner to ensure adequate staff and client ratios, maximization of the treatment processes, and emotional and physical safety of the clients.
• Assists in the planning and scheduling of trauma-informed daily treatment services such as ensuring transportation needs are met, scheduling of family time and contact, special events, functions, and approved program trips.
• Ensures that staff are performing their assigned duties and interacting with clients in a calm, therapeutic, and trauma-informed manner while reinforcing program and client related decisions.
• Contributes to the development of guidance plans and ensures adherence to guidance plans and provides mentoring and support to the assigned direct and indirect team members.

Program Documentation & Treatment Planning

• Coordinates and ensures that all shift related client and staff documentation is completed in a timely manner using the proper format and ensures all proper notifications are made to leadership, referral agents, and client’s families.
• Assists in the development and establishment of program procedures and systems that contribute to efficient, safe, and effective delivery of treatment services to clients and their families.
• Initiates, identifies, and analyzes potential or current problems or risk factors on the program and generates alternative solutions and sound decisions, and assists in evaluating long-term changes that support the therapeutic treatment process.
• Participates as a multi-disciplinary team member in developing and implementing client treatment plans and interventions.

Admissions & Service Delivery

• Ensures that new admissions are entering into a safe and welcoming environment and all admission milieu needs of the youth and family are met.
• Monitors the delivery of treatment services to clients for proper follow-through within the program and to ensure family inclusion and communication.
• Tracks the daily needs of youth related to clothing, dietary needs, court/treatment plan/referral source meetings, family time and contact and ensures plans are in place to meet such needs in a safe and timely manner to include all necessary documentation related to such activities is provided for the effectively management of said activities. 
• Leads the assignment of Youth Care Professionals as youths’ “primary” staff in working with youth to conduct youth check-ins, youth advocacy, and communicating the youth needs to the staff team.
• Assists in the review of new applicants and participates in the interview and selection of staff/team members, ensuring they have the ability to work effectively with families and are able to utilize strengths-based, trauma-informed practices.

Staff Supervision & Leadership

• Ensures that new youth care professionals are mentored properly and completes all required shadowing responsibilities.
• Provides direct floor coverage during staff absences, emergencies and for on-call coverage, as needed, according to program guidelines.
• Provides on the job coaching, training, and mentoring to staff and leads them in the implementation of individualized responses and interventions, and trauma-informed youth interactions, for a calm, positive and therapeutic environment.
• Ensures staff timecards are accurately maintained and approved in a timely manner.
• Provides direct supervision of assigned staff and provide performance management for staff on an ongoing basis. Conduct formal and informal performance evaluations that are timely, constructive, strength-based, and include a development component. 

Nexus Policy & Procedure

• Ensures confidentiality regarding clients and family’s issues, background, and treatment. Complies with Nexus policies involving client privacy and confidentiality rules for clients and their families.
• Conducts regular inspections of program areas; responds to and resolves health and safety concerns within a reasonable time frame.

Work Environment:

• May be required to assist staff in proper restraining of clients.
• Must be able to lift up to 50 pounds unassisted and up to 100 pounds with assistance.
• Must be able to stand and walk for extended periods of time (2-4 hours).
• Must be able to walk, sit, stand, twist, bend, and stretch in a manner conducive to the execution of daily activities within the residential program.
• This role routinely uses standard office equipment such as desktop and/or laptop computers, photocopiers, and smartphones.

Nexus’ Comprehensive Benefits Include: 

• Five weeks paid time off (PTO) in the first year of employment
• Multiple options for health insurance coverage
• No-cost life insurance
• Short/long-term disability insurance
• 401k match
• NEW – Talkspace Therapy Benefit for the whole family
• NEW – Hinge Health Benefit for the whole family
• NEW – Carrot Fertility Benefit
• Tuition assistance and training opportunities
• Advancement pathways and internal promotion
• And much more!

At Nexus Family Healing, our voices and actions are focused on recognizing, affirming and respecting people of every race, ethnic background, socio-economic status, sexual orientation, gender expression and faith.

Our ICARE Values:

• Innovation: Leading the way and implementing creative, cutting-edge ideas and approaches
• Compassion: Listening, honoring differences, and showing respect, kindness, empathy care, and concern
• Agility: Exhibiting flexibility and adapting quickly
• Responsiveness: Being quick, positive, and accurate
• Excellence: Demonstrating quality results that surpass ordinary standards

APPLY TODAY TO BE CONTACTED BY OUR RECRUITING TEAM! When you work at Nexus, you have the opportunity to change lives — including your own!

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